★ 3.9 · 32

Ngọc Quán - Bún chả Hà Nội

Vietnamese · 29 Khúc Hạo, An Hải · opens 06:00

3.9 · 32 reviews
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Peak hours: 19:00
Guests: Vietnamese 100%

What guests say

The bún chả here is highly rated for its rich, savory flavor, affordable price, generous portion with crispy fried spring rolls. The owner is friendly, staff speak good English, but there are complaints about hygiene and risk of food poisoning.

Pros
  • Rich Hanoi-style bún chả, affordable
  • Large portion with crispy spring rolls
  • Friendly young owner and staff, English support
  • Spacious, airy space
  • Careful packaging for delivery
Cons
  • Many reports of food poisoning
  • Poor hygiene: cockroaches, dogs/cats in the restaurant
  • Rude attitude of older staff
  • Phở is salty, grilled meat not charred enough
  • High price for some diners
Vibe: casual
AI summary based on real reviews
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Rating

3.9
32 reviews
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15
4
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Reviews (24)

E
Elvira V.Google
2026-05-27

Har bestilt flere gange via Grab. Smager SÅ lækkert!

K
Kamolrat P.Google
2026-05-20

For me is best Bun cha and local area, good price Strong flavor, Not too sweet, The owners are friendly and clean shop

D
DudeGoogle
2026-05-04

I ordered the chicken noodle bamboo soup from this restaurant and despite the fowl smell (pun intended) I took a couple of bites. Then it was straight to the garbage can. Nasty doesn't do the experience justice. I won't be eating here again and for the courageous souls who do, I wish you luck 🤞

J
Joshi M.Google
2026-03-05

Delicious.

D
Dan F.Google
2025-07-08

One of our favourite Bun Cha places in Da Nang. The owner's daughter speaks perfect English and is so friendly and helps us to decipher the menu too.

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Xoom T.Google
2025-06-03

I’ve gotten Pho With Brisket Beef, Pho With Rare Beef, Chicken Rice Noodles, and Hanoian Bun Cha With Grilled Pork Roll through Grab and multiple times and each time the packaging has been organized well, delivery has been quick, food has always arrived hot/warm, and prices are great. Everything I’ve gotten so far has been delicious and I’ll keep ordering throughout my stay in Da Nang.

D
Dame R.Google
2025-06-03

For just 35k, you get a generous portion of Bun Cha along with a crispy spring roll, making it excellent value for money. The balanced combination of sweet, savory, and fresh elements creates a satisfying and meal. Hubby says it’s one of his faves in Da Nang, restaurant is large and clean with friendly workers.

D
Dan F.Google
2025-06-03

Oh my GOD the best Bun Cha I've had in Da Nang and I've lived here 6 years!! Truly delicious, big portions, clean interior, nice decor, helpful owner and cheap too! 10⭐

P
Pavel H.Google
2025-06-03

Pretty good and pretty tasty

C
chan I.Google
2026-07-03

Bun cha is easy to eat, the broth is okay, the pennywort juice is delicious

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Vân A.Google
2026-06-27

The experience was not really as expected. Hope the restaurant will improve on hygiene and service.

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huy Q.Google
2026-06-13

placed the Grab order too late

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T
Thanh T.Google

Bun Cha is easy to eat, suitable for most tastes. If the meat is grilled a bit more charred, it would be perfect. The pho is a bit salty. The staff is enthusiastic and hospitable. And especially, the price is very cheap!!!

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JENNY H.Google
2026-05-04

I ate bún chả and got stomach pain, nausea, and chills. Both my wife and I had the same symptoms. The doctor said it was food poisoning and we have to take medicine for 3 days. The meat definitely had a problem.

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Nguyễn P.Google
2025-11-07

I live nearby so I know. This eatery is dirty, there are many cockroaches, cats and dogs too. Also, I once saw a woman drop food, looked around and no one was watching, she picked it up and sold it to the next customer.

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Tuyền N.Google
2025-10-29

I am a regular customer and have had quite bad experiences many times, and I rarely leave reviews. When I go to eat, the attitude is as if I'm begging. The attitude is condescending, especially from the older lady. The owner is enthusiastic. If you continue to do business with that attitude, it will be very difficult. Excuse me, say bye.

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Thạch T.Google
2025-09-08

I've eaten here many times, I really like the flavor of the bun moc here. It tastes very light and refreshing 😍 Only 30k, very delicious and generous. The shop is also very cool and comfortable.

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Tâm L.Google
2025-08-30

Affordable and delicious dishes

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Nguyen H.Google
2025-08-30

Bun cha is okay but the price is high

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Việt B.Google
2025-07-31

The food is not Da Nang-ized :) quite delicious and okay

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Nguyen K.Google
2025-05-27

Bun with spring rolls and charcoal-grilled meat in the morning. The space is ok. Reasonable price.

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Vinh N.Google
2025-05-27

I have eaten at this restaurant no less than 5 times because it is clean and the food is delicious. But this noon when my child and I went to eat, before we finished eating, my child needed to use the restroom, so the two of us asked to use the WC. The owner saw us and showed us the way. When we came back to the table, the food had been cleared away, even though I hadn't finished eating; there was still meat, vermicelli, and vegetables in the bowl. The jackets and bags of the two of us were still at our seats. When I asked the owner why she cleared the table before I finished eating, she just smiled and said it was probably because her husband didn't know and thought we had left, so he cleared it. Not a single apology to the customer. Although I really like eating at this restaurant, this is the last time I will come!

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Thang L.Google
2025-05-27

I ordered bun cha and spring rolls. The spring rolls here are delicious, the grilled pork patties are quite okay, if the patties were grilled a bit more, it would be better. In short, the price is affordable, the food is good, the tables and chairs are comfortable, and the space is spacious.

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Khải N.Google
2025-05-27

The restaurant has cats. The day I went to eat, I saw a cat run from the prep area in the back to the counter in the front. I think they should keep the cats in a fixed area away from the food. The food is delicious and reasonably priced.

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