★ 3.1 · 24

City Box - Music Box

Karaoke · 152 Nguyễn Lương Bằng, Liên…

3.1 · 24 reviews
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Peak hours: 19:00
Guests: Vietnamese 100%

What guests say

City Box Karaoke has decent sound quality and spacious, airy rooms, but service is often criticized for poor staff attitude and unprofessional handling. Many customers are unhappy with being forced to pay for drinks they didn't use and being pressured to pay the bill.

Pros
  • Decent sound quality
  • Spacious and airy rooms
  • Staff sometimes friendly
  • Variety of accessories
  • Free cake given
Cons
  • Poor staff attitude, indifferent
  • Forcing customers to pay for drinks they didn't use
  • Slow service, no attention
  • Small cramped rooms
  • Not allowed to bring outside food
Vibe: lively
AI summary based on real reviews
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Rating

3.1
24 reviews
5
11
4
1
3
1
2
1
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10

Reviews (24)

No English reviews yet. Showing reviews in other languages.

T
Thuy H.Google
2026-08-18

Phòng sạch sẽ , âm thanh tốt nha . 5 sao

A
Anh M.Google
2026-06-10

The attitude of the staff is poor and indifferent. The other day I went with my friend. When we were leaving, my friend struggled to get the bike out. I looked inside and saw several staff members standing and watching. I thought someone would come out to help with the bike. But no, the staff attitude was extremely apathetic and indifferent. Even though there were 3 or 4 male and female staff standing inside, they just looked out and did nothing. The staff this time have a bad attitude compared to the previous staff.

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H
Hóa P.Google
2026-05-31

The restaurant is okay, but the service is terrible. Even though we didn't use any drinks, they still forced us to pay and take them home. The place is hot. There are 3 staff members, but no one takes care of you. Every time we wanted to order, we had to go outside to the door to place the order. They rushed us to pay the bill. Everyone, ask carefully before ordering drinks at this restaurant to avoid being annoyed like me :)) I feel scammed, never coming back 👎👎👎

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D
Duong P.Google
2026-05-31

Service is too bad, staff pushes bill to customers

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N
Nguyễn T.Google

Staff attitude: some of you are okay, but others have a bad attitude, ignore customers, and lack respect, joking around casually. The bill was calculated incorrectly, and they didn't let the customer check the bill, just stapled it into a pile of bills.

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K
Kiệt H.Google
2026-05-04

Staff are cute, speakers are okay

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P
Phuong P.Google
2026-05-04

Great experience

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T
Thiện T.Google
2026-05-04

Atmosphere is okay. Staff attitude is 10/10. Music is a bit low. You guys can consider it.

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Y
Yen M.Google
2026-05-04

The serving staff is enthusiastic and attentive, with a wide variety of accessories.

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L
Ly L.Google
2026-05-04

The restaurant has good singing and very friendly staff, so stop by to try it.

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G
Giáp Đ.Google
2026-05-04

The staff is adorable, and when you go sing, you even get free cake.

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Q
Quốc A.Google
2026-04-04

very hot

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G
GióGoogle
2025-11-07

The price is a bit high, the lowest is 79,000₫/1 hour. The sound is okay.

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C
Chinh H.Google
2025-09-08

Room for 4 people but still quite cramped, the sound is not too good either. Old accessories. Especially NOT ALLOWED TO BRING OUTSIDE FOOD IN :)

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Z
Zin Z.Google
2025-09-06

Sound quality is ok, the air is cool and not stuffy, inviting friends here to sing is wonderful, 5 stars without saying much💯

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N
Ngoc N.Google
2025-09-06

Our group of 5 people followed the staff's instructions to choose a room. Spacious, not cramped, airy and cool, well-deserved 5 stars.

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T
T222HO.ÁnhLệ 1.Google
2025-09-06

Came to experience, the staff is cute, the sound is very good, will come to support the shop

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T
Trường L.Google
2025-08-07

On Sunday evening, there was a female receptionist with a very bad attitude, unpleasant, and when paying the bill, she slammed the bill on the table in a very contemptuous manner. She didn't even bother to look at me when speaking.

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Q
Quyên N.Google
2025-08-07

Very bad attitude... although the sound is good, I will not return. I ordered 2 bottles of water, and the staff showed attitude. When going to a karaoke place, the main thing is singing; eating or drinking is each person's need, so they cannot have such an attitude for that reason. After the staff brought 2 bottles of water into the room, a while later I didn't see any cups or ice, so I asked the staff, and that person said water is only provided upon request. I suggested that the place should change that because every customer is the same... whether it's water, soft drinks, or beer, customers pay money to buy them, and each deserves equal service.

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L
Linh K.Google
2025-08-07

The attitude of your female staff is very unpleasant. No matter what I ask, they show an extremely unpleasant attitude. I will never come here again.

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N
Nghi H.Google
2025-08-07

Female staff extremely rude, attitude when asked anything and very unpleasant to talk to

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L
Lộc Q.Google
2025-06-03

The sound is very good, attentive service, diverse food and drinks, super cute decor and super cheap prices. In general, once I sing at CITY BOX, I don't want to sing anywhere else.

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B
Bảo T.Google
2025-06-03

Never been to this eatery to sing

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N
Ngi N.Google
2025-06-03

It's only 11 PM but 120k/hour is damn expensive

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