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reviews (26)
Last night’s dinner at The Square Da Nang was nothing short of exceptional, and I genuinely mean that from start to finish. From the moment we arrived, the tone was set by our hostess Anh, who was an absolute standout. Warm, attentive, and genuinely passionate about making sure every detail was perfect — she remembered preferences, checked in at just the right moments without ever feeling intrusive, and carried herself with a grace that elevated the whole experience. Anh is the kind of person who makes you feel like a valued guest rather than just a table number. She’s a real asset to this restaurant. Now, the food. The set menu was a beautifully curated journey. We opened with Assorted Bread and Butter — simple but done properly, setting a confident tone. The Rémoulade Giant Crab Cake with microgreens, roasted bell pepper and spicy rémoulade sauce was a real highlight of the evening — generous, fresh, and that sauce had a lovely kick without overpowering the delicate crab. The Wild Forest Mushroom Soup that followed was rich and deeply earthy, exactly what a good mushroom soup should be — silky and comforting with real depth of flavour. The star of the show was undoubtedly the Premier Australian Beef Tenderloin Sous Vide — cooked to absolute perfection, melt-in-the-mouth tender, paired beautifully with gold potato, peppery arugula and a luxurious truffle jus. Proper fine dining execution. We finished on a high with the Monalisa Gateau — raspberry, vanilla and almond — a light, elegant dessert that rounded off the meal without leaving you feeling heavy. The only minor gripe of the evening was the seating arrangement. Despite the restaurant having around 50 empty tables, we were seated directly next to another couple with very little space between us. For a venue of this calibre, that felt like a missed opportunity to offer guests a more intimate and comfortable dining experience — especially on what felt like a quiet night. A small thing, but worth mentioning. Overall though, The Square delivers on almost every level — refined cuisine, a beautiful setting, and staff who genuinely care. If you’re in Da Nang and want a special night out, this is the place. And ask for Anh — you won’t regret it.
Obviously well managed.
Food was not too bad, considering that it is in Da Nang. However the waitress is not too attentive and the food is a bit long to come out.
Was craving for dim sum and I saw Novotel had it so I decided to try it out because their pictures looks great. Unfortunately it was nothing like what they advertised. Chicken feet order only came with 1 foot that was cut in half and tasted frozen. Because of the lacking of dim sum dishes - decided to order the Tet special combo meal (which was $500k Dong/ pp). Everything tasted so old and dry! I’m utterly disappointed. 😔 don’t be fooled like me.
Loved the breakfast buffet at The Square, Novotel Danang. There was such a good variety — from comforting local Vietnamese dishes to international favourites — plus a generous healthy corner. Honestly, it’s one of the best breakfast spreads I’ve had at an Accor hotel. The view of the Han River from the restaurant is beautiful, especially in the morning. My only small suggestion would be to tint the windows a little more; the morning sun can get quite bright, and the glare makes it hard to enjoy the view. Not a big issue, just something that would make the experience even nicer. The service was wonderful. Every staff member we met was warm, friendly, and incredibly quick to attend to anything we needed. The restaurant was also very clean and well-kept. Kudos to the whole team — you made our morning a really pleasant one!
Breakfast buffet at The Square Restaurant – Novotel Danang is truly impressive, offering a wide selection from pastries and fresh fruits to Vietnamese dishes like banh mi, congee, and shrimp soup. The pastry section stands out with buttery croissants, lemon madeleines, and gluten-free banana bread. The Vietnamese corner is also lovely, where guests can make their own banh mi with pate, pickles, and sauces. The space is bright and comfortable with a nice view of the Han River. Special thanks to Luong, one of the restaurant staff, for being so kind, attentive, and professional — making the whole experience even better. A perfect place to start your morning in Danang!
The breakfast buffet at The Square Restaurant – Novotel Danang offers a wide variety of fresh and delicious options. The pastry section is impressive, featuring soft madeleine cakes with a hint of lemon, gluten-free banana bread, buttery croissants, and crispy kouign-amann. Everything is neatly presented and constantly refilled. The atmosphere is cozy with a nice view, and the staff are attentive and friendly. A great place to start the day in Danang!
Restaurant in hotel usually have good chef and good food even though the price is much higher than other outside restaurants . I went to there Saturday night buffet. Oh I could say there seafood are all previously frozen and did not defrost properly so that all the meat in the crab and the shrimp are all mushy and doesn't even taste like freshly frozen seafood. Except the sashimis and sushi are acceptable in terms of texture and no foul smell of odor. I pay extra to have half a lobster but the texture of lobster meat is also mushy and very little firmness of the meat. It's another indication that the lobster was frozen and not properly defrost. The beef or not very tender and lack of flavor. There are few Vietnamese dishes that they were serving which tasted pretty good. Their ice cream taste more like sherber ice cream which taste like ice not cream. For the price I pay I think the food that they serve are not worth it to go back again.
I was very satisfied with the breakfast and service at Novotel. The buffet was diverse and plentiful, offering both Asian and Western options. All the dishes were freshly prepared, beautifully presented, and constantly replenished. I especially enjoyed the pastry corner, fresh fruits, and the live cooking stations such as pho, noodles, and eggs made to order. The service at the restaurant was also very professional. A special thanks to Ms. Nhung – she was extremely friendly, always greeting guests warmly and ready to assist whenever needed. The breakfast area was clean, spacious, and created a pleasant atmosphere to start the day. Overall, breakfast at Novotel left a great impression on me, and I would definitely love to come back and experience it again.
The Square Restaurant provides and excellent buffet breakfast with a wide selection of foods, both Western and Asian. Staff were accommodating and friendly. The large floor length windows provides views of the city and river
Amazing service and a special thank you to this amazing young woman NHUNG . She was so dedicated and she has a promising career in this industry. BRAVO NHUNG. You are the best and made my diner very special. Thank you so much.
Breakfast at The Square was truly a delightful experience. The buffet offered an impressive variety of both local and international selections, beautifully presented and constantly replenished. I especially enjoyed the tropical fruit corner – fresh rambutan, passion fruit, watermelon, and other seasonal delights, all perfectly chilled and full of flavor. The beverage station was equally thoughtful, with different choices from freshly brewed coffee to tea and juices, along with options like condensed milk and syrups for those who enjoy customizing their drinks. Everything was arranged with care, making it very easy to enjoy a personalized breakfast. The atmosphere itself felt warm yet refined – modern décor, elegant lighting, and attentive staff who were always available but never intrusive. It strikes that perfect balance of comfort and sophistication. Overall, The Square at Novotel sets a wonderful tone for the day – a breakfast that feels both nourishing and memorable. Highly recommended for anyone looking to start their morning with quality, variety, and a touch of elegance. 🌿
The buffet breakfast was excellent, with a wide selection of both Asian and Western dishes. From fresh pastries, fruits, and juices to hot items like noodles, eggs cooked to order, and local specialties – everything was fresh, flavorful, and beautifully presented. The coffee was rich and aromatic, a perfect way to start the day. I also had the chance to enjoy the BBQ night, which was truly memorable. The buffet featured a great variety of grilled seafood, meats, and vegetables, all perfectly seasoned and cooked right on the spot. The outdoor setting created a cozy yet lively atmosphere, and the attentive staff ensured every guest was well looked after. What truly made my stay at Novotel unforgettable was the outstanding service. I would especially like to thank Ms. Nhung, who was incredibly attentive, friendly, and professional. She always welcomed us with a warm smile and went above and beyond to make sure we felt comfortable and satisfied. Her thoughtful service made us feel genuinely cared for and added a personal touch to the whole experience.
I had a wonderful experience at The Square Restaurant at Novotel Danang, enjoying both breakfast and the BBQ dinner. The breakfast buffet was excellent, offering a wide selection of fresh and delicious Asian and Western dishes. The BBQ dinner was equally impressive, featuring a great variety of fresh seafood grilled on the spot, in a cozy and relaxing atmosphere. Special thanks to Ms. Nhung, who was always friendly, attentive, and professional throughout my meals. Her warm smile and thoughtful service truly made my dining experience even more enjoyable.
The breakfast at Novotel Danang was excellent,The buffet was always well-stocked and beautifully presented, making it a great start to the day. The staff were professional and friendly, especially Ms. Nhung, who was so kind and lovely. Her warm smile and attentive service truly made the experience even more enjoyable.
“I had a wonderful stay at Novotel Danang. The breakfast buffet was delicious with plenty of fresh options, and the dinner at the restaurant was also excellent. The staff were very attentive and made the whole experience even more enjoyable.”
Ok,
I had a lovely dining experience at The Square in Novotel Danang. From the entrance, the staff were professional, welcoming, and went above and beyond to assist us. They were attentive, always listening and making every effort to enhance our dining experience. The restaurant has a calm and quiet atmosphere with a beautiful view overlooking the Han River – the perfect setting for a relaxing meal. The food was also quite good, complementing the overall experience. A great choice in Danang for both service and ambiance!
My name is Mariya Suleimenova, and I am writing this with a broken heart. What should have been one of the happiest, most important, and intimate days of my life — the day of a marriage proposal — turned into the most painful and disappointing experience I could have ever imagined, all because of the disastrous service at this hotel restaurant. We specifically booked this restaurant for this special occasion because it is usually quiet and empty, the perfect setting for a proposal. And indeed, when we arrived, the restaurant was completely empty. We were the only guests in the entire dining room. You would think, in such a situation, the staff would give us care, attention, and respect. Instead, they managed to ruin everything. The disaster began immediately. My boyfriend had made the reservation through another account, and the staff did not even bother to confirm or ask his correct name. As a result, they wrote the wrong name on the table — on the day of his proposal. Such a careless, thoughtless mistake at the very beginning of the evening already damaged the atmosphere. Then, the service was shockingly poor. We ordered drinks right away, yet they took forever to arrive. We were given bread without anyone asking about dietary restrictions, even though I cannot eat gluten. No one cared enough to ask about allergies. When the food finally came, the salmon was bland, under-seasoned, unpleasantly raw and dry — completely inedible. And the worst part? We had no water, no drinks, nothing to go with it. We had to sit there, eating dry food in complete discomfort, while struggling to even get the attention of a waiter. This, despite the fact that we were the only people in the entire restaurant. I have received better and more attentive service in cheap cafés with plastic chairs than what this so-called luxury hotel offered us that night. But the most heartbreaking moment — the moment that completely destroyed the magic of the proposal — was when the staff decided, for no reason, to seat a noisy couple of tourists directly next to us. In a completely empty dining room, they deliberately placed them right beside us, ruining our privacy and the intimate atmosphere we had chosen this restaurant for. Instead of hearing loving words from my partner, I had to listen to the loud conversations of strangers just a meter away. When I asked why this was done, the staff responded in a passive-aggressive and dismissive way, claiming the restaurant was “not empty.” This was insulting and deeply disrespectful, especially when they had an entire empty room to choose from. We waited more than 30 minutes for the next dish, which never arrived. Our drinks were delayed endlessly. The service was not just slow — it was indifferent, careless, and even cruel, considering the importance of this day. And in the end, after ruining one of the most important moments of our lives, they still forced us to pay the full price. We barely touched the food, we did not drink anything, and no gesture of goodwill was offered — no discount, no trial to do something , not even a sincere acknowledgment of what had happened. Just a cold bill and a “sorry , goodbye.” This experience broke my heart. It turned what should have been the happiest memory of my life into a nightmare. Instead of becoming a joyful bride-to-be that evening, I spent the entire night crying. I will never set foot in this place again, nor in any establishment connected to Novotel, Sun World, or their partner networks. They failed in every possible way — and in doing so, they shattered a once-in-a-lifetime occasion. The worst, most painful, and heartbreaking service I have ever experienced.
We had a lovely dinner at The Square restaurant. The food was delicious, especially the BBQ seafood. There was a great variety and everything was fresh. A special thanks to Ms. Nhung for her warm hospitality and professional service. She was attentive, friendly, and made our dining experience even more enjoyable. We truly appreciate her care and kindness. Highly recommended!